FAQs
Once our pre-order countdown ends, we send all orders to production immediately. After completion, they are shipped to the address provided during checkout.
Shipping typically takes 2–3 weeks from the end of the pre-order period.
Yes — we ship worldwide.
All orders ship from Albuquerque, New Mexico.
Yes. Once your order ships, you’ll receive tracking details via email. You’ll also get automatic updates if you follow us on the Shop app.
Yes, cancellations are accepted within 12 hours of purchase.
If anything is wrong with your order, contact us via our Contact Page and we’ll work quickly to resolve the issue.
We release limited drops on a pre-order basis. That means you’re reserving your piece in advance — production begins after the timer ends, and orders ship 2–3 weeks later.
Pre-orders begin shipping 2–3 weeks after the timer ends.
No, we cannot modify orders once placed. However, if your original order qualifies for free shipping, you’ll receive a 12-hour free shipping window to place an additional order without extra fees.
Yes, all items are true to size. If you’re between sizes or prefer a looser fit, we recommend sizing up for comfort.
Our t-shirts and hoodies are made from 100% premium cotton, designed to feel worn in — not worn out. We use heavyweight, durable fabrics that age beautifully over time while keeping their shape and structure.
You can reach out anytime via our Contact Page or message us on social.
We respond within 24–48 hours of receiving your message.
We’re a small team, so while we do our best to provide 24/7 support, response times may be slightly delayed during high-volume periods. We appreciate your patience.